FAQs

If you have any questions or inquiries just check out the most frequent questions asked by our customers so you can get a better insight about how PassTo works.

FAQ Icon

Frequently Asked Questions

If you have any questions or inquiries just check out the most frequent questions asked by our customers so you can get a better insight about how PassTo works.

Referrals

How do I invite a friend?

Tap “Invite Friends” on the app and share your invite link with your friends by email, messaging apps, or social media. Your friends should sign up using your shared invite link only otherwise, neither of you will be eligible to earn the credit.

How many friends should I invite to earn credit?

You earn £50 only when 3 of your friends complete their 1st international transfer of at least £200 each. You can earn credit again if another 3 friends did the same.

How can friends earn credit?

Each friend earns £5 when they complete their 1st international transfer of at least £200 each and only if they installed the app using your invitation link.


Your friend should also complete his/her 1st transfer within 30 days of signing up. Otherwise, neither of you will be eligible to earn the credit.

Does my PassTo invite link expire?

No. Your invite link doesn’t expire. You can use the same link to invite as many friends as you want.

However, once a friend uses the link to install the app, he/she has 30 days to complete an international transfer for the invitation to count against your referral reward.

Does the free credit expire?

Yes. Any credit earned by your or your friends will expire if not used in money transfers within 30 days of adding the credit to your wallet.

Can I cash out my earned credit to my bank account or debit/credit card?

No. You can only use your free credit to make international money transfers through the PassTo app.

Will I lose my earned credit if I deactivated my PassTo account?

Yes. Your earned credit will be removed from your wallet once you deactivate your PassTo account.